Shipping & Delivery
Domestic Delivery – Charges and Timing Prices are inclusive of GST & Shipping within India Orders are usually delivered within 5-7 business days.
International shipping – Charges and Timing
We do deliver in most countries outside India that are serviced by our shipping partners Indiapost, FedEx and DHL. In case of any duties / levies by incoming customs, customers are required to bear the same. Art By Supriya is not liable to pay these charges. Shipping charges vary between INR 999 to INR 3999 depending on the international delivery location. (As of 30th April 2024)
Orders are usually delivered within 4 weeks.
How do I track my order?
If you’re a logged in user, simply head to the ‘Track Order’ section in the footer to track your order. Also, you will get a notification email within 24 hours of shipping the product. Should you have any questions about your order dispatch, we’re just a quick email or phone call or a WhatsApp message away: Helpline: +91 9403501616 sales@artbysupriya.com | All days 10 am to 8 pm.
Where is my order processed from?
Orders are processed from our operational centre in Pune, India.Orders will be delivered to the shipping address you submit at checkout.
Who will deliver my order?
Within India, we ship through recognized courier companies such as DTDC, BlueDart, Dotzot, Delhivery etc. Our delivery partners will attempt to deliver the package thrice before they return it to us.
Please provide a mobile number that you are available at, and your complete shipping address including the pin-code and a landmark nearby. This will help us ensure smooth delivery of your order. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package.
If I have placed two separate orders, can you combine the orders and offer me reduced shipping?
Unfortunately, once your orders are placed, we cannot combine multiple orders due to regulatory and compliance issues. Shipping will be applicable on every new order.
Shipping terms and conditions
Sundays and public holidays are not set as business days for standard deliveries.